Speakeasy Chooses Edgewater Networks to Facilitate
Delivery of its Business VoIP Services
- EdgeView Network Management System and EdgeMarc
devices utilized as key components of Speakeasy’s VQ (Voice Quality)
Technology
Santa Clara, Calif. – September 20, 2005 – Speakeasy,
the nation’s largest independent broadband services company, today
announced the deployment of Edgewater Networks products for its high
performance Business VoIP service. Edgewater Networks, Inc., a global
leader in Application-Aware Networking™, provides networking and
security solutions that make the deployment of VoIP easier, less expensive
and more secure.
Business Quality VoIP
Using the EdgeMarc and EdgeView, Speakeasy offers the best in IP packet
management at the customer premises and VoIP network quality management.
The EdgeMarc device ensures the highest quality VoIP service using the
most advanced form of media and signaling identification in the industry.
The EdgeView NMS allows Speakeasy to remotely monitor and manage all
of its Business VoIP customers.
“Our Business VoIP customers choose Speakeasy because of our emphasis
on quality. Unlike other providers, Speakeasy has total control over
its nationwide network and our VQ Technology prioritizes voice traffic
over data resulting in clear and reliable service. The EdgeMarc and
EdgeView give us end-to-end visibility into the customer experience
and provide tools for improved service resolution time. This is key
to our top-rated customer service,” said Bruce Chatterley, Speakeasy's
president and CEO.
Operational Efficiency That Reduces Cost
Built for simplicity and scalability, EdgeMarc and EdgeView allow for
quick service delivery and faster problem resolution for Speakeasy’s
Business VoIP customers. Post installation, EdgeView offers proactive
notification of suboptimal call quality and allows technicians to troubleshoot
using a knowledgebase with the most up to date library of technical
data. “The EdgeView knowledgebase provides our operations staff
with a tremendous resource of information. Additionally, the EdgeMarc
sends proactive notifications in case of suboptimal voice quality. As
a result, we spend significantly less time handling support calls,”
notes Chatterley.
“Edgewater is pleased to have its products play a key role in
Speakeasy’s Business VoIP services. Their innovative VQ Technology
breaks down barriers to entry for small and medium sized businesses
looking for a high quality end-to-end VoIP service offering.”
said Dave Norman, Chief Executive Officer, Edgewater Networks, Inc.
For more information about Edgewater please visit our website at www.edgewaternetworks.com
or contact us at sales@edgewaternetworks.com.
About Edgewater Networks, Inc.
Edgewater Networks is a global leader in Application-Aware NetworkingTM
solutions that ensure the secure and reliable delivery of real-time,
IP based communications. EdgeMarc Series appliances provide a SIP, MGCP
or H.323 VoIP aware NAT/Firewall, VoIP survivability, passive call quality
monitoring and powerful but easy-to-use traffic management that ensures
high quality voice and video. EdgeProtect Series session border controllers
protect critical voice and video infrastructure elements from network
based attacks and extend the reach of voice and video services. The
EdgeView network management system is used to monitor network-wide call
quality and provides diagnostic tools to quickly identify networking
issues that negatively impact call quality. For more information about
Edgewater Networks, Inc. please visit the company’s website at
www.edgewaternetworks.com or contact Dave Martin at 408.351.7209.
About Speakeasy
Speakeasy is the largest, independent nationwide provider of broadband
voice and data communications, focused on meeting the needs of small
business. Speakeasy manages its own private fiber-optic national network,
ensuring fast connections, low latency, and an unparalleled degree of
security protection from the public Internet. Speakeasy offers a full
range of innovative services including VoIP, OneLink dedicated DSL and
multiple business-grade connectivity options. Both Speakeasy's network
and customer service continue to receive some of the highest satisfaction
ratings in the industry. Speakeasy's services are available in most
metropolitan areas within the 48 contiguous United States. Those interested
in Speakeasy can visit www.speakeasy.net or call 1.800.556.5829. If
you are interested in partnerships, please call 1.888.886.6116.
