Edgewater Networks, Inc. Brings Survivability
to Hosted VoIP Applications
- EdgeMarc Series products increase the availability
of hosted PBX and IP Centrex services by providing local call switching
at the customer premises during network-based failures
Santa Clara, Calif. – May 14, 2004 – Edgewater
Networks, Inc., today announced the availability of VoIP survivability
for EdgeMarc Series appliances. Deployed at the customer premise EdgeMarc
appliances now provide local call switching in the event of wide area
network (WAN) link failures, softswitch failures or during periods of
network congestion that result in a loss of connectivity to the softswitch.
“The fact that voice services are unavailable to enterprise customers
during periods of WAN link failure or other network-based failures is
a significant barrier to sales of hosted PBX services,” said Dave
Norman, Chief Executive Officer of Edgewater Networks, Inc. “Using
Edgewater’s VoIP survivability service providers can now remove
this objection, accelerate sales and increase the overall value of the
service offering to the enterprise.”
WAN-based failures have an adverse effect on hosted PBX applications
because call control is centrally located in the network and VoIP subscribers
connect to the service from remote locations over WAN access links.
During network outages or WAN link failures VoIP subscribers are without
voice service as IP phones cannot place or receive calls without being
connected to the softswitch in the core of the network. Edgewater’s
VoIP survivability features resolve this problem.
These features include the ability to detect a loss of connectivity
to the softswitch, a fallback mode of operation offering station-to-station
calling for locally connected subscribers and automatic recovery of
call control to the softswitch once connectivity has been restored.
In addition to providing VoIP survivability, EdgeMarc appliances effectively
resolve NAT/Firewall traversal problems, guarantee high quality voice
using prioritization and traffic shaping, monitor voice call quality
and provide comprehensive security using a VoIP and data firewall.
For more information on Edgewater’s VoIP survivability please
visit our website at www.edgewaternetworks.com or contact us at sales@edgewaternetworks.com.
About Edgewater Networks, Inc.
Edgewater Networks is a privately held company providing solutions that
make the deployment of voice and video over IP easier, less expensive
and more secure. Deployed at the CPE, EdgeMarc Series appliances simplify
the managed environment by providing the demarcation point for real-time,
interactive IP services. They include a SIP, MGCP, H.323 or SCCP VoIP
firewall, VoIP survivability, passive call quality monitoring and powerful
but easy-to-use traffic management that ensures toll quality voice.
EdgeProtect Series session border controllers protect managed VoIP service
providers from network-based attacks, extend the reach of VoIP services
with NAT/FW traversal and deliver breakthrough price/performance. For
more information about Edgewater Networks, Inc. please visit the company’s
web site at www.edgewaternetworks.com or contact Dave Martin at 408.351.7209.
